1. Product catalogue

The products shown on this website are a showcase of products available at The Co-op branches.  Please contact or visit your nearest branch to ascertain the availability of products. All transactions must be conducted through a branch of The Co-op and will be subject to the standard terms and conditions of The Co-op.  

Occasionally an error may occur with our web site and goods may be incorrectly priced in which circumstances we will not be obliged to supply the goods at the incorrect price.

Although every precaution has been taken to ensure accurate picture representation, images are only for display purposes and might not be the actual product that will be delivered.

2. Return and Refunds policy

The provision of goods and services by The Co-op is subject to availability. 

3. Customer Privacy policy

The Co-op shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Protection of Personal Information Act,  Act 4 of 2013 (POPIA).   

4. Country of domicile

This website is governed by the laws of South Africa and The Co-op chooses as its domicilium citandi et executandi the undermentioned address for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature: 

65 Voortrekker Street

Humansdorp

6300 

5. Variation

The Co-op may, in its sole discretion, change this terms and conditions or any part thereof at any time without notice.

6. Company information

This website is run by Die Humansdorpse Landbou Koöperasie Ltd based in South Africa and with registration number 1944/000003/24.

7. The Co-op contact details

Company Physical Address: 65 Voortrekker Street, Humansdorp, 6300

Email: info@humkoop.co.za Telephone: 042 007 0012

8. Privacy Policy 

In terms of section 11 of the Electronic Communications and Transactions Act , Act 25 of 2002 (ECT) and the common law of contract, these terms and conditions are valid, binding and enforceable against all persons that access The Co-op website. We may from time-to-time update or change terms without notice. You should check them periodically, as your continued use of the website will mean that you have accepted any revised terms.

This agreement and the use of this website are governed by the laws of South Africa. 

You may browse or use our website for your own personal, private, educational, non-commercial and information purposes only. No other use is permitted without our prior written consent.

The unauthorized use, copying, reproduction, variation, modification or distribution of the content of this website, the uploading of any unlawful or damaging information or viral software, or the creation of any links to our website from any other website, is strictly prohibited.

This agreement and the use of this website are governed by the laws of South Africa. Non-residents may use our website in order to make online purchases provided that the delivery address is in South Africa.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We reserve the right to:

• Restrict your use and access to our website or part thereof in the event of any unauthorised use

• Suspend our website or any part thereof

• Terminate your account at any time if we believe that the information supplied by you is false or incomplete.

What we collect

We may collect the following information:

• name

• contact information including email address

• demographic information such as postcode, preferences and interests

• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address provided.

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. We will, of course, only contact you if you have given us your express permission to do so.

9. Intellectual  Property  Rights

All intellectual property on the website, including but not limited to content, trademarks, trade names, logos, pictures, videos, downloads, domain names, patents, design elements, software, source code, meta tags, databases, text, graphics, icons and hyperlinks are the property of or licensed to The Co-op and as such, are protected from infringement by domestic and international legislation and treaties. Subject to the rights expressly licensed to you in, all other rights to intellectual property on the website are expressly reserved. No person shall amend, copy, use, decompile and/or reverse engineer the source code of the website. No person may use logos, icons or trademarks from the website as hyperlinks or for other purposes without The Co-op's consent.

10. Disclaimer  and  limitation of liability

Subject to the provisions of sections 43(5) and 43(6) of the ECT Act, if applicable, and as far as allowed by law, The Co-op shall not be liable for any damage, loss or liability of any nature incurred by whomever resulting from access or use of our website or the purchase of any of our products or services. You hereby agree, to the extent permitted by law, to indemnify us against any loss, damage or claim that we may suffer as a result of your use of our website and/or its contents contrary to these terms.

11. Links  to  other  websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.